Goldcar takes money and does not inform me. There was NO damage - Complaint about Goldcar - A Spokesman Said

Goldcar takes money and does not inform me. There was NO damage

Complaint about  Goldcar  | ANSWERED


Goldcar

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No. 7 of 184 in Cars & Garages

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Judy Ferguson

01/05/2017

Goldcar takes money and does not inform me. There was NO damage

Complaint about Goldcar

Goldcar have taken 320 euros from my card but have not contacted me as to why. There was absolutely no damage to the car however I put the keys on the drop off box so have no proof..

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Victoria Rumside | 03/05/2017 08:35 | VERIFIED

Dear Judy, Thanks for your comment. We're trying to improve our services and the opinion of customers is essential to do so. Please contact us directly from our Customer Service system through the following link: https://www.goldcar.es/en/atencionCliente/ at the bottom right of our website, you can submit a query. Kind regards, Victoria R. Goldcar Representative


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