My ehic card - Complaint about EHIC Direct - A Spokesman Said

My ehic card

Complaint about  EHIC Direct  | ANSWERED


EHIC Direct

4 stars

No. 7 of 134 in Healthcare

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Marjorie Kent

03/05/2017

My ehic card

Complaint about EHIC Direct

I contacted you for a card I had lost thinking it was the government site, minutes later I found mine, tried several times to cancel only to be told I wasn't recognised So I sent 2 emails . Next day phoned to be told another number, called that one was on the phone aboutb10 minutes listening to a recorded message then was told the line was not available . So not only did it cost me £34.50 also a lengthy phone call. Really not happy going to take tis further.

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EHIC Direct | 17/05/2017 16:20 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779


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