Messed around with ticket - Complaint about Ticket Selection - A Spokesman Said

Messed around with ticket

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Donna Beck

03/05/2017

Messed around with ticket

Complaint about Ticket Selection

Ive been messed around with two Bob Dylan tickets that i ordered last December. The gig is tomorrow; 4/5/17 and I've just received an email saying my tickets will arrive tomorrow but the name John Stuart will be on the envelope? Why? Then I've just received another email to say the tickets have missed the post and that i have to collect them from some sweet shop in Bournemouth (where the gig is). It's an hour's drive from where i live and at the risk that there'll be nothing there or that the tickets are bogus. Am I entitled to a refund due to terrible service. They've waited until the very last day to give me tickets and they weren't even named to the right person Any advice would be appreciated.

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