Avoid this company - Complaint about Construction Helpline - A Spokesman Said

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Construction Helpline

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Alistair Rodger

04/05/2017

Avoid this company

Complaint about Construction Helpline

Paid £50 for CSCS card when it did not arrive 4 weeks later contacted them again several times, was passed person to person, finally told they did not have my paperwork. When we checked email with attachment had been opened. Asked for refund told to send request to 2 different email addresses, finally phoned again to be told we could have refund of £35 other £15 was for admin charges. Fed up with them so I took refund, but they have a cheek as their admin dept. caused the problem. Use official CSCS website, card is £30 and card took 3 days to arrive. Avoid this company, read feedback it is awful.

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