Product support - Complaint about Currys PC World - A Spokesman Said

Product support

Complaint about  Currys PC World  | ANSWERED

Currys PC World

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Joanne Caldwell


Product support

Complaint about Currys PC World

Hi, I purchased a 4K TV from currys a few months ago now. I was sold the product support by the salesman- who was vague in describing what it actually was, he recommended that I buy it just to ensure a 'covered' journey home as a just in case it breaks in transit sort of thing. To which I (stupidly) agreed to. He assured me that I can easily opt out of this by cancelling my direct debit with my bank- well, turns out I can't and I've had £6 taken out of my account every month. Can we stop this please? Thanks

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KNOWHOW TOHELP | 05/05/2017 09:59 | VERIFIED

Hi Joanne, I can certainly look to stop the Service Agreement payments. Kindly email me at [email protected] with your full name, address, make/model number of your TV. Once received, I will be better placed to cancel the requested agreement - Shaun SPK096

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