Never received replacement tickets after sending back the ticket for wrong section - Complaint about viagogo - A Spokesman Said

Never received replacement tickets after sending back the ticket for wrong section

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Jasminka Doblanovic

05/05/2017

Never received replacement tickets after sending back the ticket for wrong section

Complaint about viagogo

On 9th of December I purchased 2 tickets for Guns N' Roses concert in Italy on 10th of June for the very pricey section General Admission. Later in December I received the tickets for the section Rivazza which is cheaper and further away from the stage. I made a complaint right away and they promised they would give me the right tickets as soon as I sent back the tickets I received. I sent them back on 26th of January and I still haven't received my tickets. They keep telling me they are doing their best while there are still tickets for that section available on their site.

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