Complaint about viagogo | AWAITING RESPONSE
Complaint about viagogo
On 01.02.17 purchased two tickets for the Ed Sheeran concert at the O2 London for 02.05.17. The description for the sale of the tickets stated ''Floor Area' they failed to mention that they were STANDING only. We are in our late 50's early 60's we would have never purchased standing tickets. The word obviously omitted in order to get a big ticket price. Which they did, we paid £454.85 for the privilege of sitting on a concrete floor. If we had bought them off Ebay then its expected but for a World Known Ticket Agent its disgraceful. ORDER ID :- 8965230 We want a full refund.
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