Money taken from my account unbeknownst to me. - Complaint about Credit Portal - A Spokesman Said

Money taken from my account unbeknownst to me.

Complaint about  Credit Portal  | AWAITING RESPONSE


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Ian Coherton

05/05/2017

Money taken from my account unbeknownst to me.

Complaint about Credit Portal

I had noticed on my bank statements a deduction of £19.95 coming out twice a month to Portal P. I had assumed there were connected to some dating sites so cancelled my subscriptions. Last week however more money was deducted from my account. I contacted my bank who informed me that Portal P would have got my information following my application for a loan. I had absolutely no knowledge of this and had not (to my mind ) given consent. In total the sum taken from my account is approximately £136 since March 4th.The last deduction caused me to default on a payment. I contacted the government and was told nothing could be done. I was told a manager would contact me but because they are all so busy it could take some time.That was four days ago and I have heard nothing. I am very angry and feel this money should be refunded.

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