No knowledge about footware - Complaint about DW Sports Fitness - A Spokesman Said

No knowledge about footware

Complaint about  DW Sports Fitness  | AWAITING RESPONSE


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Alison Lambeth

08/05/2017

No knowledge about footware

Complaint about DW Sports Fitness

I went into the shop at westwood cross Thanet today , and was asked if I needed help so I replied yes please I require a pair of running shoes for flat feet the assistant replys I will get someone who knows ,so far so good. A man comes over and I am assuming he was manager type as dressed in normal clothes he told me he worked in the industry for thirteen years and have never heard of such things and suggest I buy insoles as they don't make such things. Well being a person who has flat feet and buys running shoes which are clearly made for people with flat feet I found it wrong that your staff do not have any knowledge of goods they are selling especially managers and being made to feel I was making it up ,so back to asic store where their staff know what they talking about even sports direct have more knowledge having pictures of trainers suitable for flat feet

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