No transferes... missed flight... due to having 6 nights not 7, we paid for 7... - Complaint about Super Escapes - A Spokesman Said

No transferes... missed flight... due to having 6 nights not 7, we paid for 7...

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Linton Radjpaul

08/05/2017

No transferes... missed flight... due to having 6 nights not 7, we paid for 7...

Complaint about Super Escapes

Booked 7 night 8 days... transfers... extra luggage... hotel.... flights... from Gatwick to Ibiza... Ibiza to gatwick We arrive .. no transfere arrived... we paid and arranged our own way to hotel Leaving on sat night.... no transfere again arrived... again we pay and arrange our self.. get to airport our flight was Friday night... not sat night... had to stay in cold airport all night... and paid for another flight home Sunday morning to stansted We paid for 7 nights... not six ??? Our hotel was booked until sat morning???? We ve since listen to the recorded booking... and the agent states 7 nights/ eight days... and confirms we fly our on early hours Sunday morning... yes I tickets stated different... but did not register until sat night standing in front of the flight board.... yes I accept part of the blame.... but super escapes are not accepting any???? Offered us £20 each as a gesture??? Very insulting... as non transferes Alone we paid £80... plus 30 euros to arrange our own.... plus paid for a extra night in hotel... we did not need as we were suppose to fly home Friday night... without the mix up of the flights home which cost us £300... really .... £20 each.... are they for real....

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