EHIC renewal charge - Complaint about EHIC Direct - A Spokesman Said

EHIC renewal charge

Complaint about  EHIC Direct  | ANSWERED


EHIC Direct

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Ian Blurton

09/05/2017

EHIC renewal charge

Complaint about EHIC Direct

I used EHIC Direct believing that I was applying directly with the NHS, their logo and style led me to believe I was. I've been charged £34.50 and £5. I expected the £5 thinking it was an online charge but not the £34.5 as I hadn't seen any reference to this charge. I have been mislead and want all my money back Ref 487233

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EHIC Direct | 17/05/2017 16:15 | VERIFIED

Thank you for reviewing our service. We are sorry to hear that you are not satisfied. Our logo and website are very different from the NHS. Please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Kind regards Customer Services Ehic Direct 0303 031 4779


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