Official complaint to EA unresolved - Complaint about EA Sports - A Spokesman Said

Official complaint to EA unresolved

Complaint about  EA Sports  | AWAITING RESPONSE


EA Sports

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Aaron Edwards

11/05/2017

Official complaint to EA unresolved

Complaint about EA Sports

Officially made complaint to EA. They completely tried to turn it around on me by threatening to close my account. EA the complaint was regarding a chat advisor being rude in a threatening way. EA have admitted that he was wrong but and that the advisor shouldn't have said what he did but they have closed the case and that's that?? I've said I wanted some compensation for my experience and time but they point blank refused even though they have admitted the advisor was wrong and inappropriate towards me. I've been told that no more correspondence will take place and forget about the issue and if a chat advisor says anything again in that manner to contact them again. EA customer service, escalation team and complaints are absolutely terrible. Worst experience ever.

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