Why charge me when it's a free service! - Complaint about EHIC Direct - A Spokesman Said

Why charge me when it's a free service!

Complaint about  EHIC Direct  | ANSWERED

EHIC Direct

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No. 7 of 134 in Healthcare

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Shirley North


Why charge me when it's a free service!

Complaint about EHIC Direct

Smith and Lawson tried to take £5-00 out of my bank account at one o'clock this morning. Fortunately my bank queried this, asking me if it was a genuine payment, which it certainly was not. I knew nothing about it! The bank declined the payment, thankfully. My visit to the bank resulted in me finding out about Smith and Lawson and how they had duped me into paying £34 for a EHIC which is given free from the NHS.The bank said that Smith and Lawson may continue to take £5 out regularly so it is best if I cancel my bank card and get a new one. This I have done. I have tried to speak to someone at the company but it is just a recorded message. I would like to join the list of others wanting a refund. Please be wary when you apply, make sure it is the proper site! Thank you.

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EHIC Direct | 25/05/2017 11:17 | VERIFIED

EHIC Cloud is a service enabling European Health Insurance Card (EHIC) holders and family EHIC holders to access their information online. If you have a medical emergency, lose your card, you are a victim of theft or you simply want a back-up, you can rest assured that your EHIC details will be safely and securely stored online for you and your family. The fee for this is £5 per anum.

EHIC Direct | 25/05/2017 11:18 | VERIFIED

Our lines are open from 10am - 5pm Mondy - Friday excluding Bank holidays.

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