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Maria Steen

13/05/2017

Rip off

Complaint about viagogo

I bought a ticket using the service of viagogo. The ticket price was shown to be around 90 euro. There was no any information about additional fees during the purchase process, I entered credit card information and clicked "purchase". Normally after this you get a detailed overview about the costs so you confirm before finalising your order. But I was charged right away and only after that saw that they charged me 40 euro on top of it for some service fees, reservation and ridiculously expensive shipping costs.

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