very racist and rude customer service - Complaint about KIKO Milano - A Spokesman Said

very racist and rude customer service

Complaint about  KIKO Milano  | AWAITING RESPONSE


KIKO Milano

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Shewit Tt

17/05/2017

very racist and rude customer service

Complaint about KIKO Milano

On 16/5/17 I went to hammersmith branch. I was serving by the girl called Marketa very rude girl and racist. Every black girl they enter to the shop she didn't want serve them. I was buying nail polish I chooses few of them and she Puts them in the bag as I want double check the color i was looking at the bag and she took it off my hand very hard ,place it on the table. I asked her why did you take it off my hand I need to check what I am buying and she respond with very loud voice pay for it first then you check. As I left the shop with empty hand a girl followed me out from the shop and told me that she had issues with few customers not only me but with many other black people. What a customer service I never ever had this experience in my life.

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