PRODUCT SUPPORT AG 0844 800 6080GB - Complaint about Currys PC World - A Spokesman Said

PRODUCT SUPPORT AG 0844 800 6080GB

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Firman Wijaya

21/05/2017

PRODUCT SUPPORT AG 0844 800 6080GB

Complaint about Currys PC World

I have been debited 2 times in my bank account £7 on 20 March 2017 and £7 on 20 April 2017 and now there is pending payment of £7 in May 2017. The problem is when I buy a laptop on Currys PC, the salesman only said that I've got free 1 month only protection without even say that after the 1 month free ended I will have to pay monthly. I want to cancel all the monthly payment and demand that the money should be return. Please do not do a business like this again in the future, it is not very convenient for the customer. I feel like I have been deceived by Currys PC and its Knowhow team. You should give an explanation that the protection is for 1 year and every month I have to pay £7 but I got free only one month. The salesman only said I have got the free protection of 1 month.. only that. Thank you.

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Firman Wijaya | 22/05/2017 14:22

I have already email the Knowhow team and get the reply really soon. The problems have been settled. Iam currently waiting for the money return back to my debit account.

KNOWHOW TOHELP | 22/05/2017 14:39 | VERIFIED

Glad to hear it Firman, thanks for the update. - Jay


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