Still Waiting To Receive Upgrade - Complaint about The Phone Spot - A Spokesman Said

Still Waiting To Receive Upgrade

Complaint about  The Phone Spot  | ANSWERED


The Phone Spot

4 stars

No. 5 of 104 in Telecoms

Want to resolve an issue with The Phone Spot?

Make a complaint


Or simply share your experience

Write a review

COMPARE THE BEST TV & BROADBAND DEALS

Compare & switch

User photo

Bernard Hoffmann

23/05/2017

Still Waiting To Receive Upgrade

Complaint about The Phone Spot

I was contacted on three separate occasions by various personnel rom your company re-upgrade. O the first occasion I was informed that the upgrade would be with me within 3 to 5 working days. Three weeks went by still no upgrade, again received call from one of your personnel to find out was I happy with the upgrade informed him still not in receipt told him that I spoke with Alan at great length and due to the problems I have had he would personnaly make sure that the upgrade would be dispatched and due to the inconvenience caused as an apology he was enclosing a phone cover and car charger to date still not received any of the enclosed, Very Poor Service From A Company That Receives Awards.

  • supporters 0
  • social reach 0

The Phone Spot has responded

  • Conversation with company (1)
  • User comments (0)


See previous messages

Steve Allott | 24/05/2017 10:57 | VERIFIED

Hello Bernard, Thanks for your review. I’m sorry to hear that you still haven't received your upgrade order. If you wish to discuss this further please call customer service on 01509 618 593. Ryan | The Phone Spot Customer Support team


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

4 reviews of The Phone Spot

Write a review
loader

83 other complaints about The Phone Spot


loader