Wren kitchen Installation nightmare ! - Complaint about Wren Kitchens - A Spokesman Said

Wren kitchen Installation nightmare !

Complaint about  Wren Kitchens  | ANSWERED


Wren Kitchens

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Rosey Pike

26/05/2017

Wren kitchen Installation nightmare !

Complaint about Wren Kitchens

We paid for the higher spec kitchen up front and thought that the installation would be smooth running. Unfortunately the installation has been a complete shambles and to say we are disappointed is an understatement ! 5 days were taken off as holiday over the agreed installation dates agreed with Wren. The installation team consisted of one man who turned up for 1/12 days out of 5 days. So we are left a complete mess in the house and out side the house , no running water , no washing machine , no cooker , no space due to the boxes and moved furniture. We have had no resolution from the Wren installation management via phone or email. I would not recommend buying a kitchen from Wren due to the after sales installation and follow up.

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Wren Kitchens | 30/05/2017 10:11 | VERIFIED

Hi Rosey, Sorry to hear this. If you would like to confirm your order details, I will look into this for you. Regards, Adam


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