Trying to Cancel Knowhow account to stop payments being taken - Complaint about Currys PC World - A Spokesman Said

Trying to Cancel Knowhow account to stop payments being taken

Complaint about  Currys PC World  | ANSWERED


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Libby Astley

27/05/2017

Trying to Cancel Knowhow account to stop payments being taken

Complaint about Currys PC World

I tried to cancel my knowhow account last year (2016) after the subscription fee being taken from my account in the september even though I had emailed earlier to try and cancel (with no reply). I tried to cancel again - still no reply. I can see my next one is due to go out in September but I want it cancelled now. I do not use Knowhow and therefore no longer want an account and would like the money to Stop being taken from my account.

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KNOWHOW TOHELP | 30/05/2017 09:56 | VERIFIED

Hi Libby, I'm sorry to hear you have been charged for an unwanted payment, my apologies. So I can investigate and help further, please email me your full name, address, postcode, contact number to [email protected] and put ref SPK144 in the subject bar. Thanks.- AK


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