Product Support AG - Complaint about Currys PC World - A Spokesman Said

Product Support AG

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Ami Cooper

29/05/2017

Product Support AG

Complaint about Currys PC World

Hi, I bought an iPad from Curry's PC World in December for my dad for Christmas. Along with this I purchased quite a few things with this purchase, including Cloud, Mc.Affee Live Safe etc. I have noticed this month that I have a £5 charge for product support AG coming off my credit card, ever since January. Looking in Product Support AG complaints, I find that PC World has conned lots of customers, and most of them had no idea that they had been signed up to this without them knowing. I wish for this to stop as I have been paying this now for 5 months and would like a refund of £25.00 to be placed back into my credit-card account. Is this possible? I feel as though I have been miss sold this product and if this is not resolved, I will not be shopping with this company again. Thank you.

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KNOWHOW TOHELP | 30/05/2017 09:27 | VERIFIED

Hi Ami, I'm sorry to hear you have been charged for an unwanted payment, my apologies. So I can investigate and help further, please email me your full name, address, postcode, contact number to [email protected] and put ref SPK134 in the subject bar. Thanks.- AK


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