Health and safety - Complaint about Bristol Airport - A Spokesman Said

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Complaint about  Bristol Airport  | AWAITING RESPONSE


Bristol Airport

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Michelle Davey

30/05/2017

Health and safety

Complaint about Bristol Airport

My 6 year old daughter is shaken up and in tears after being crushed by the border control doors on our return in Bristol Airport,which shut without prior warning. The door closed striking her on her head and forced her to the ground, my husband also injured his arm trying to keep the doors open to stop her from getting crushed. Very traumatic experience. Im amazed that nobody has been serously injured and if it wasnt for my husbands quick response she would of been crushed to death. She is terrified of ever stepping foot into an airport again. We have names and contact numbers who actually witnessed this. There was no help at all from staff apart from a feedback form which was left blank they didnt even check my daughter over. Im appauled that this happened and the lack of aftercare is disgusting. The only thing staff did point out is that it is on CCTV!!

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