ONLY EVER USED WONGA, CREDIT PERFECT TAKING MONEY FROM MY BANK. - Complaint about Credit Perfect - A Spokesman Said

ONLY EVER USED WONGA, CREDIT PERFECT TAKING MONEY FROM MY BANK.

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kathryn hinchliffe

30/05/2017

ONLY EVER USED WONGA, CREDIT PERFECT TAKING MONEY FROM MY BANK.

Complaint about Credit Perfect

The first I was aware or ever heard of this company is following a transaction from my bank account and 14 odd pounds being taken without my consent or knowledge upto this point , I have only ever used Wonga and having spoke to my bank I was told to contact Wonga. Wonga haven't been very helpful at all and insisted that I am to contact credit perfect , Yet I have no idea who these are or how I am meant to deal with something I really know nothing about and I am more than certain that I have never signed up to apply for / use/ create an account/ credit perfect ever.Wonga are being evasive regards this when I call and the only response ive had from them at Wonga is the standard email/ letter they sent when they recently had a problem and there data was compromised and the credit perfect was after this and id already had this info when it was out originally regards data issues from Wonga and unfortunately this helps me in noway whatsoever seen as I am supposed to chase this up and solve it ? but not a clue how .

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Zak M | 07/06/2017 11:23 | VERIFIED

Thank you for your feedback. Please give the Credit Perfect team a call on 0345 222 0277 and we will be happy to help resolve your query. Kind regards The Credit Perfect Team


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