Sent fitter to repair electrical fault with double gas oven who damaged oven and cupboard door t - Complaint about Domestic & General - A Spokesman Said

Sent fitter to repair electrical fault with double gas oven who damaged oven and cupboard door t

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Donald Perkins

30/05/2017

Sent fitter to repair electrical fault with double gas oven who damaged oven and cupboard door t

Complaint about Domestic & General

Built-in double gas oven stopped working and blew fuses. Obviously the clock needed repair. D&G sent fitter who started off saying repaired gas not electric and he was in a hurry to get home.He failed to repair the clock and damaged a cupboard door below housing. He claimed the part needed was obselete and as he was not a kitchen fitter would do nothing about the damaged door and left. Contacted D&G who wanted me to contact Whirlpool who were the fitte'rs employers. I said my contract was with them and they should repair. In the meantime I contacted another company who repaired the clock and a board that D&Gs fitter had damaged and got the cupboard door repaired.We also discovered that D&Gs fitter had used a power tooll to screw the electric plug back together and ruined the screw so that the plug had to be cut off and replaced. To date we have nothing from Domestic & General nor Whirlpool and they are obviously going to deaf us out. D & G = Damage & Go.

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