Unwanted subscription - Complaint about Prizehook - A Spokesman Said

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Complaint about  Prizehook  | ANSWERED


Prizehook

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Sue Tresilian

30/05/2017

Unwanted subscription

Complaint about Prizehook

My 12 year old granddaughter has somehow been charged weekly for 3 months now. We cannot work out how to cancel this

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Customer Service | 31/05/2017 08:28 | VERIFIED

Hello, your 12 year old grandaughter would not be old enough to use our services, although unfortunately she would have declared herself over this age when joining the service and confirming her entry. Please get in touch with our Customer Services Team via [email protected] or 0330 134 0183 so that we may resolve this issue for you. Customer Services for PrizeHook


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