PRODUCT SUPPORT AG - Complaint about Currys PC World - A Spokesman Said


Complaint about  Currys PC World  | ANSWERED

Currys PC World

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Ivan Ivanov



Complaint about Currys PC World

Hello, I bought a laptop with you on a 10 month payment plan, which ended in Sept or Oct. I was paying 50 gbp per month, and now my laptop is completely paid off. But I still get charged £8 every month for Product support AG, which was never agreed to. Never mentioned, and I even declined any sort of insurance or warranty. I would like these payments to STOP and a full refund for every payment I have made for that, otherwise me and my friend who are long time Currys customers will stop visiting permanently. This is a bit ridiculous, borderline scam. Email me if you require further details. Regards Ivan

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KNOWHOW TOHELP | 02/06/2017 15:08 | VERIFIED

Hi Ivan, I have noted your enquiry relating to a payment that you have recently noticed on your account. If you would like to forward your address, receipt and contact details to [email protected] i'll be better placed to consider your request in a greater depth. Please quote the reference SPK153 in the subject line of your email. Richard

KNOWHOW TOHELP | 02/06/2017 15:09 | VERIFIED

Hi Ivan, I'm concerned to read about this. If possible can you send any details you have to [email protected] - please include reference SPK155 along with your personal details (Full name and address, purchase details and any references you have in relation to the payments) Many thanks - Matt

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