Charge for EHIC Card - Complaint about EHIC Direct - A Spokesman Said

Charge for EHIC Card

Complaint about  EHIC Direct  | ANSWERED

EHIC Direct

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No. 7 of 134 in Healthcare

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Kathy Bagster


Charge for EHIC Card

Complaint about EHIC Direct

Google sent me to this webpage to replace my EHIC Cards. I now realise 5 minutes too late that the card replacement is free through the NHS!!! I would like to cancel my order and get a refund and re-apply for the card direct through the NHS but when I phone all I get is a recorded message.

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EHIC Direct | 06/06/2017 10:45 | VERIFIED

Thank you for reviewing our service. You can may cancel your application via Alternatively please can you call one of our customer services team on 0303 0314 779 Monday - Friday 10am-5pm to resolve this issue. Once you have cancelled your application you may reapply using the automated NHS servce. Kind regards Customer Services Ehic Direct

Kathy Bagster | 12/06/2017 11:08

Thank you. Have done so and received a refund immediately

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