Our utterly miserable driver who gives out no informaton - Complaint about National Holidays - A Spokesman Said

Our utterly miserable driver who gives out no informaton

Complaint about  National Holidays  | AWAITING RESPONSE


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Lisa Walsh

02/06/2017

Our utterly miserable driver who gives out no informaton

Complaint about National Holidays

We are currently travelling on a coach from Llandudno with our driver Mike. From departing Altrincham to now he has been consistently ignorant and rude to passengers. Giving no information in the hotel as departure times. When we first boarded the coach people were sat in our seats, I had to find out where they should have been. Turned out we were both booked on the same seats. When we arrived at llanferis we were told there was nothing there so 30mins would do and then gave us 1hr 10mins. He told us the next train was 2.25 and would take 30mins but said we hadn't got time, so we all boarded the coach and we waited until another passenger asked what we were waiting for to find out he'd fallen asleep. As we were putting cases on to return home he threw ours on saying you will get them sometime tonight!! Coming home he pulled in at Chester services never spoke about whether we were getting off, again another passenger got off and asked him to which he replied we have been stuck in traffic and running late. Not even sure if any passengers go off that shouldn't but didn't even give us chance for a toilet stop. I know I speak for many of the passengers aboard but feel I had to send this email. If this had been my first experience with National it would have certainly been my last. I would also make a point in the future not too travel on Mike's coach again. Thanks Mrs Lisa Walsh

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