Flowers undelivered - Complaint about Lovely Flora World - A Spokesman Said

Flowers undelivered

Complaint about  Lovely Flora World  | AWAITING RESPONSE


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Jo Howson

02/06/2017

Flowers undelivered

Complaint about Lovely Flora World

I ordered flowers on Tuesday to be delivered Friday 2nd of June. I received a confirmation email and they took the money out of my bank. Friday came and my friend never received her birthday flowers! Absolutely disgusting service. I have asked for a full refund via their email service, I'm not hopeful! Poor service, I wish I had fully read reviews before wasting my time and energy! I am not going to chase for my money back. Any help gratefully received.

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Jo Howson | 05/06/2017 09:21

I have since received the flowers and the company did email me to apologise and follow up my enquiry. I was disappointed they didn't arrive on the day and i would question ordering again, however the flowers that did arrive were lovely and well packaged. Thank you


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