Careless driving - Complaint about DPD - A Spokesman Said

Careless driving

Complaint about  DPD  | ANSWERED


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Vitaly Fokin

04/06/2017

Careless driving

Complaint about DPD

Hi, On Sunday, June 04, 2017 at 13:05 the driver of the van YF65 TRX was delivering the parcel to one of the residents living at Metclafe Avenue, Carshalton. Due to the fact that there is a barrier between Metclafe Avenue and Damson away, the driver left his car in front of the barrier on Damson way ignoring both the sign "Emergency access only" and road markings "Keep clear". Moreover, as there is no turning head by the gate, the driver reversed on the private road, ignoring the sign "No turning Private Road". The CCTV footage is available upon request. It's not the first time DPD deliveries to Metclafe Avenue are done as described above; in fact, it's a standard practice. I request you to ensure that all future deliveries by DPD to Metclafe avenue residents are done via Woodmansterne road only; in no case DPD vans shall reverse into the private road. I look forward to receiving a rapid response from you. Thank you. Kind regards, Vitaly Fokin

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Andy Webb | 12/06/2017 07:09 | VERIFIED

I'm sorry about this. We will chase this up for you to make sure it doesn't happen again - Amy


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