Would not accept a return - Complaint about The Range - A Spokesman Said

Would not accept a return

Complaint about  The Range  | AWAITING RESPONSE


The Range

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sue bridges

05/06/2017

Would not accept a return

Complaint about The Range

I bought a lampshade at the Darlington branch and unfortunately when I got it home to fix on my lamps stand it was a ceiling lampshade, totally my fault,however I had taken off the plastic wrapping and when I took it back was told that they would not exchange it as they would have to reduce it because of the packing I excepted that and would be happy to take the reduced price the girl who was serving me would not do that but she was asked to ring a manager who at the time was not available so she said she would not do anything. Atrocious customer service and will not be shopping there again.

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