Complaint about Warren James | AWAITING RESPONSE
Complaint about Warren James
Bought a pair of earring for my granddaughter birthday. She tried it and love it but it came loose and fall off. I took the earring to warren james jeweller where I bought it and explained the situation and was told they do not sell those earring anymore so they cannot exchange. I asked for a refund and was told they dont have a manager at work on sunday I should come back on monday to see the manager vicky. I went back today and spoke to the manager and was told that she do not agree that the earring is faulty and would not exchange or refund.
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