One Week Driving..... 6 Months Later: No Licence - Complaint about One Week Driving - A Spokesman Said

One Week Driving..... 6 Months Later: No Licence

Complaint about  One Week Driving  | AWAITING RESPONSE


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Jayson Quayle

06/06/2017

One Week Driving..... 6 Months Later: No Licence

Complaint about One Week Driving

I purchased and paid for 30 hours with 1 week driving in November 2016 with the 30 lessons being provided in the first week in January 2017. I paid £511 to One Week Driving with another £600 due to the instructor. I was put in contact with the instructor and paid the £600 immediately. ... and that's where the problems began. The instructor said that 30 hours over a week is hard so 2 weeks would be better. Okay, he's the professional... So 2 weeks turned into sporadic lessons over 3, 4, 5, 6, 7, 8 weeks then I had to go to the US for work. So with lessons still owing in June 2017, I contacted my instructor to tell him that I wanted my license by the end of June (only 5 months later....) to which he responded he didnt know if he'd be able to do that, but leave it with him and he'll get back to me with availability by the end of the day.... yesterday (and nothing). Contacted One Week Driving who don't care in the slightest. Said they would ring the instructor. Brought up the fact that I paid £511 for a service which I did not receive. Their response? Deposits are non-refundable... Summary: Paid One Week Driving for an intensive driving course. Paid £511 directly to OWD. Paid £600 to the instructor. Did not receive intensive driving course and 6 months later, still awaiting for hours to be completed.

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