Charges on Bank Statement - Complaint about Currys PC World - A Spokesman Said

Charges on Bank Statement

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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elaine jones

07/06/2017

Charges on Bank Statement

Complaint about Currys PC World

I purchased a computer from PC world and purchased quite a few things with this purchase, including Cloud, Mc.Affee Live Safe for a five year term. On checking all my accounts today I have noticed a payment for Product Support AG for £8. I did not authorise for this payment to be made as I have not requested any support from the company. Please can you advise how I can stop this payment with immediate effect.

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KNOWHOW TOHELP | 07/06/2017 13:29 | VERIFIED

Hi Elaine. I am sorry to hear that you have found a payment taken from your account, and you do not recall agreeing to this. So that I can review this, if you can email me at [email protected] with the reference SPK172, a copy of this post, and your full address, and I will be happy to investigate. Many thanks, David


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