Very poor service from Wren Kitchens - Complaint about Wren Kitchens - A Spokesman Said

Very poor service from Wren Kitchens

Complaint about  Wren Kitchens  | ANSWERED


Wren Kitchens

3 stars

No. 3 of 148 in Property

Want to resolve an issue with Wren Kitchens?

Make a complaint


Or simply share your experience

Write a review

SAVE £££s ON YOUR HOUSEHOLD BILLS

Compare & switch

User photo

Matt Parselle

08/06/2017

Very poor service from Wren Kitchens

Complaint about Wren Kitchens

Our kitchen has still not been completed nearly three months after it was delivered. The first fitter they sent was completely useless, and the work done so far has been of substandard quality and the units have not been fitted correctly. After numerous phone calls to Wren they eventually sent a second fitter who was shocked at the quality of the workmanship and has written a report on his findings. This was three weeks ago and Wren have still not contacted us. Instead we have had to continually phone them to try to get updates. The customer service has been frankly appalling and we will now be speaking to the furniture ombudsman and seeking compensation.

  • supporters 0
  • social reach 0

Wren Kitchens has responded

  • Conversation with company (5)
  • User comments (0)


See previous messages

Matt Parselle | 16/06/2017 18:00

What a joke this company is. We were told by a Wren representative that we would be contacted by one of the installations team by the end of this week AT THE LATEST. Well, it is now Friday evening and, once again, we have not heard anything. This is the second time this has happened. We are left with a shoddy, unfinished kitchen which we have wasted £12000 on. We want compensation NOW.

Wren Kitchens | 20/06/2017 10:31 | VERIFIED

Hi Matt, I have chased this for you, and stressed the urgency. I will keep you updated on here, and via Twitter DM. Regards, Adam


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

32 reviews of Wren Kitchens

Write a review
loader

141 other complaints about Wren Kitchens


loader