Be warned re this Company - Complaint about Harveys Furniture - A Spokesman Said

Be warned re this Company

Complaint about  Harveys Furniture  | AWAITING RESPONSE


Harveys Furniture

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Nigel Chambers

08/06/2017

Be warned re this Company

Complaint about Harveys Furniture

Purchased Hampshire corner entertainment unit on 16th May 2017 from Romford Branch, the item arrived damaged in three places and and of poor quality saw cuts visible. Sent images to resolution centre as requested, Branch manager at Romford totally unhelpful stating it was signed for. Was going to accept a replacement item but no time given as to when this would happen, asked for a total refund and told the supplier would have to collect the item but again no date given when it will be collected just maybe at the end of June 2017. Harveys have sat on our money since March and have still not refunded, I should not have to hope Harveys supplier will one day turn up to collect and even then have to wait for that supplier to instruct Harveys to issue refund. I was happy to take unit back to Romford Branch but this has been refused.

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