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Complaint about  viagogo  | AWAITING RESPONSE


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Teresa Wallace


Ticket price

Complaint about viagogo

My tickets were delivered at my home address whilst I was away so hence I didn't see the viagogo ticket price of £75 ?on my bill the price of my tickets were £107.55 .I phoned viagogo on Saturday 10th June 017 asking why did I receive lower priced tickets than I had paid for "they lady replied your ticket price can be up or down I said that's not right !!!! Also when ordering tickets from viagogo you think your paying the ticket price and at the end your final bill has extra charges my final bill 215.10 59.75 booking fee 9.95 postage 11.95 vat Final bill £296.75 Due to having a lower priced ticket we were given poor view seating this is disgraceful due to the fact of being ripped off as many other people attending the concert who also bought there tickets off viagogo. I look forward to hearing from you soon. Mrs T Wallace

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