Venntro taking money from account unauthorsed - Complaint about Venntro - A Spokesman Said

Venntro taking money from account unauthorsed

Complaint about  Venntro  | ANSWERED


Venntro

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Lorne Fell

13/06/2017

Venntro taking money from account unauthorsed

Complaint about Venntro

I was member on two dating sites under Venntro and cancelled membership months ago and have received NIL correspondence of any kind from then since cancellation until I contacted them via email.. They have taken up to $550 from my account since cancellation of subscription and are claiming I still have membership even though have cancelled and receipt of no messages or support from company until I complained and have received message from them claiming they have lawfully taken money from my account. That is an untrue claim by Venntro Group.

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Venntro Venntro Media Group | 13/06/2017 08:13 | VERIFIED

Hi Lorne - thanks for getting in touch. So that I can pass your request onto our customer care team, please could you provide me with your email address? Best wishes, Katie - Venntro


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