Billing - Complaint about Iresa - A Spokesman Said

Billing

Complaint about  Iresa  | CLOSED


Iresa

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John Cotton

13/06/2017

Billing

Complaint about Iresa

For the last two months my bills have have shown no power usage and had, 'There was no valid meter reading available within the billing period as at the time this bill was generated. If your submissions are up to date, it will appear in the next statement.' on the bottom of them. However, I do supply the company with a weekly reading as I am interested in my usage. I have contacted the company a couple of times via their contact form, but as yet I have had no reply.

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John Cotton | 12/07/2017 11:06

Got a response today. Apparently submitting more than one meter reading per month confuses their system.

John Cotton | 12/07/2017 11:07

Got their reply today and it seems that more than one meter reading confuses their system.


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