THEY DIND'T COME TO PICK UP THE BOX - Complaint about DPD - A Spokesman Said

THEY DIND'T COME TO PICK UP THE BOX

Complaint about  DPD  | ANSWERED


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Lucía Ibarra

13/06/2017

THEY DIND'T COME TO PICK UP THE BOX

Complaint about DPD

They didn't come to pick up my luggage. They were going to come 13/06/17 from 9am-18pm and they didn't come. This is the worst service of delibery I have ever booked. I'm not happy with this situation, and worst of all is all paid. If I would know this I won't pay anything for this company. I have been all day waiting and now they tell me that they are comming tomorrow. This is shameful.

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Lucía Ibarra | 15/06/2017 15:09

Finally they took it. But they came to pick uo a friends box who lives in the same building and they didn't pick mine. I had to call again and ask to come back because they didn't say anythung. That's the worst that it was me who called.

Andy Webb | 16/06/2017 10:04 | VERIFIED

So sorry for this Lucia. That's not good enough at all. If you could email your collection reference to [email protected] we'll get this looked into and escalated. [Debbie]


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