Complaint about Premier Inn | AWAITING RESPONSE
Mrs Julie keenan
Complaint about Premier Inn
I booked a birthday treat for my husband at the premier Inn 65york road London we wear unpacking when we opened the draw their was two sreanges needle's in their as my husband went to pick them up one went in his finger I complained to the manger he was very helpful gave us free dinner that night after spending four hours at hospital my husband and myself were so stressed out his blood pressure 176 over 90 nummers test wear done .we then tryed to in joy however break .when we got home I complained to head office had no reply .I then looked at my account and found that they put £175 in my account phoned and asked why they said good will juster told them no happy with it that told me that were waiting for the result. Two days went bye I thought I'll check my account and found out they still took£497 out .we waited nine days for the result he had the all clear.phoned them again they were not interested .my husband as got to back in three months more stress ?
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