Faulty inverter - Complaint about Green Energy Power Solutions - A Spokesman Said

Faulty inverter

Complaint about  Green Energy Power Solutions  | AWAITING RESPONSE


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james&wilfred clarkson

15/06/2017

Faulty inverter

Complaint about Green Energy Power Solutions

first reported the faulty inverter to this company in jan this year,the product is under a 10 year warrenty protection repair or replace Over the last 6 months have got no were with this company have been mislead with false information via telephone,have had visit from 2 engineers over this period to examine the product they took away all details for a replacement to forward on to there management team all to no avail still waiting!! Also can not contact them anymore via telephone as they now operate a new system were contact is only via emails,have sent 3 emails with no response Have got no were with this company I do belive they are trying to dodge the issue of replacement,paid £6.750 to this company in march 2013 Can you please advise on how to resolve the issue my father who paid for this product is considering legal advise to resolve the issue as we are getting nowere reguards james&wilfred clarkson

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Jane Flockton | 14/08/2017 12:24

i am having exactly same problem but would add how rude arrogant & aggressive they are, something should be done about this company i am now going to a solicitors as i believe we were totally mis sold this product they even deny saying you would make your money back from them & never give you money they owe you

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