WORST CLINIC EVER (RICHMOND) - Complaint about VGMedispa - A Spokesman Said

WORST CLINIC EVER (RICHMOND)

Complaint about  VGMedispa  | AWAITING RESPONSE


VGMedispa

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No. 19 of 134 in Healthcare

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MALEEHA AHMED

16/06/2017

WORST CLINIC EVER (RICHMOND)

Complaint about VGMedispa

I am so happy to read other reviews and see other customers have also seen the APPALLING SERVICE provided by PAULA the manager of Richmond branch. Not only did she cancel my appointment to which i was running only 10 mins late to, but her rude attitude and lack of professionalism has made me reluctant to even redeem my remaining 5 sessions which i booked with Groupon. Also when i called back to reschedule my appointment yesterday (15/07/2017) this dreadful women then had the nerve to LIE to me and tell me that they and ALL of their other branches did not have any appointments until the middle of JULY 2017 as she 'could see it on her system' and that i would need to pay £50 cancellation fee 'before 6pm or i would lose a session' (never has a manager of a company ever given me an ultimatum), even after i told her i could only make payment in cash when i have my next session (she even had the nerve to send me a threatening voicemail saying this). I then rang up the Fitzrovia branch, who told me they would be happy to see me today (16/06/2017). So clearly the Manager of the Richmond branch Paula was LYING!!! I have now reported the matter to Groupon, from which i have booked many different services including laser at other clinics and never faced any problem but i will NEVER EVER use VG's services again and i hope you won't either!!!!

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