I got my money back!! - Complaint about Currys PC World - A Spokesman Said

I got my money back!!

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Marsha Reid

21/06/2017

I got my money back!!

Complaint about Currys PC World

Hi Everyone Just wanted everyone to know that after I complained here about the unknown charges for product support from my account, I called up customer services and requested my money back. Customer service tried to tell me that a year has passed since I've had the product support so I can't get my money back. I wasn't going to settle for that so I told them, it doesn't matter whether it's 1 year or 1 week, I want my money back!'. The lady then said she was going to have a word with her manager while I was on the phone and they said they would refund my £32. I did check my account in a few days to ensure it was there and it was. Success! Don't just settle for their initial refusal to give you your money back, push a little harder.

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KNOWHOW TOHELP | 22/06/2017 12:33 | VERIFIED

Hi Marsha, Glad to hear you obtained the resolve you deserved :) Thanks, Ollie.


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