driver not giving chance for wheelchair to get off and taking him to next stop!!!! - Complaint about Go North East - A Spokesman Said

driver not giving chance for wheelchair to get off and taking him to next stop!!!!

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susan riddell

22/06/2017

driver not giving chance for wheelchair to get off and taking him to next stop!!!!

Complaint about Go North East

Driver on 47 time of bus 14-10 from ncle to blackhall mill. People got off bus while man was turning his less abled daughter in wheelchair to get off. Driver didnt look in mirror and drove on to next stop while man was struggling to move chair as bus was moving!!! He had to get off at next stop and was furious but only shook hus head in exasperation. Then to add insult to injury the driver did not pull into the bay at bus stop and stopped at an awkward angle for chair to get off. This driver from the word go coming out of town has been in a rush and breaked sharply at almost every stop. I realy want to say something about his manner as I get off but feel its a waste of time as incident has obviously gone over his head. Never felt I've needed to complain before as most of the time I do believe your drivers put up with a lot however his behaviour was unacceptable

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Go North East | 23/06/2017 12:24 | VERIFIED

Hello Susan - thanks for the feedback. If you would like us to fully investigate this, can you drop your contact details to us on one of these channels on this page please. Thanks https://www.gonortheast.co.uk/contact/


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