Not received any of my 3 orders! - Complaint about Gardening Express - A Spokesman Said

Not received any of my 3 orders!

Complaint about  Gardening Express  | AWAITING RESPONSE


Gardening Express

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Lisa Pope

22/06/2017

Not received any of my 3 orders!

Complaint about Gardening Express

I have made 3 orders and haven't received any of the plants I ordered! My first order was 2nd June, my 2nd order 14th June, my 3rd order 15th June. I have sent email after email complaining. I have tried phoning on 5 occasions each call waiting at least 20 mins with no response! These calls have all given me charges which I want compensating for! The only response I've had from all the tickets I've submitted through customer services basically implied I already had my plants and gave me instructions on how to return them ! So they obviously hadn't even read my complaint as I haven't received my plants! How rediculous is it to send me an email like that? I'm disabled and don't handle stress and anxiety well at all and it increases my pain making my condition worse, so I want compensating for all the stress and anxiety your company has caused me as well as my costs incurred trying to contact you ! But most of all what I want is the plants I ordered , in the condition and size your advertisement showed them ! I'm trying to get my garden sorted and you are holding my gardener up as we are waiting for the plants I've ordered!

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