Missing gifts and tears - Complaint about Mothercare - A Spokesman Said

Missing gifts and tears

Complaint about  Mothercare  | AWAITING RESPONSE


Mothercare

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Carole Hafeez

22/06/2017

Missing gifts and tears

Complaint about Mothercare

Home delivery service is appalling! Having placed an order for over £150 of toys that were meant to be 3-5 day delivery I am still waiting after 2 weeks for items, they were all in stock when ordered but apparently aren't now! Only after chasing them up and complaining have parcels been sent out in stubs and drabs! Customer service and speed of response via email is disgusting! I will not be using them again and will go directly to ELC store rather than trust them to deliver anything on time for my children! Do not trust their home delivery dates or there will be tears!

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