Terrible miss sold holiday - Complaint about Holiday Gems - A Spokesman Said

Terrible miss sold holiday

Complaint about  Holiday Gems  | ANSWERED


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Colin Davies

22/06/2017

Terrible miss sold holiday

Complaint about Holiday Gems

Dear Sirs, I am absolutely deviated. We arrived (myself and two 15 year old girls) to the summertime aparthotel in Sidari Corfu. The food yesterday was something from a homeless camp. If you like chips your ok.... It is full of rude eastern Europeans who have pushed and shoved me and my girls.... This isn't AI because it's self service in plastic cups and very little choice. The room is approx 15 square feet with tiny bathroom and a fridge...... I have left today and found better accommodation and as such I request a part refund for the 6 nights I will not be using this horrific holiday experience. It is spot the English......!!!! All the locals are aware how bad it is and what reputation it has You've mis sold me and not advertised as it is. Look at trip adviser it's terrible I await your reply I very dissatisfied customer Colin Davies

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Beryl Robins | 26/06/2017 10:13 | VERIFIED

This was received from resort and the reviewer has had a comprehensive response together with the process to be followed. our supplier for whom we act as agent is already addressing the issue and endeavouring to resolve the matter. The reviewer is aware that this must be addressed on his return


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