£30 taken from my bank account - Complaint about Currys PC World - A Spokesman Said

£30 taken from my bank account

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Karl Fletcher

23/06/2017

£30 taken from my bank account

Complaint about Currys PC World

This morning I have noticed that Currys pic world have taken £30 from my bank account for their Knowhow product. I was not aware of any contractual renewal fee and am not aware that I agreed to this arrangement. I have recieved no email notifying me of a renewal and giving me the option to renew or not. I purchased my laptop from Currys approx three years ago and it had a security package and knowhow included in the deal. I refused any additional warranty type cover at the time.

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KNOWHOW TOHELP | 27/06/2017 08:31 | VERIFIED

Thanks for the update, Karl. I acknowledge understand your frustration and thank you once more for your patience and understanding. Richard


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