Took 526.00 from my 790.00 cancelation - Complaint about booking.com - A Spokesman Said

Took 526.00 from my 790.00 cancelation

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Gordon Whitmore

24/06/2017

Took 526.00 from my 790.00 cancelation

Complaint about booking.com

I booked a trip to Palm Springs for 5 days, due to the weather as I am epileptic and doctor recommended I not travel there in 120 degree weather I canceled my trip. 790.00 for the trip and they are charging me 526.00 for the cancelation. I emailed them with the details of my cancelation and they offered me nothing, won't answer the phone either. One would think that in my case they would refund my money I'm sure someone else booked the same room for the same price as I paid, so how are they loosing any money. I am going to file a claim for unfair business practices for sure.

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