Overcharged for concert tickets - Complaint about viagogo - A Spokesman Said

Overcharged for concert tickets

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shelley fraser

27/06/2017

Overcharged for concert tickets

Complaint about viagogo

I was looking for tickets for an erasure concert in Dundee in February 2018 .After searching for them online , viagogo's name came top of the listings with the words OFFICIAL TICKET MARKET ,I bought the tickets and at the checkout screen I was quoted £152 for three tickets so I went ahead and payed using my debit card . AFTER I had entered my bank account details the price then shot up to over £800 .I tried to contact Viagogo by phone to raise this discrepancy but it seems they don't have a customer service number . I have contacted them several times through email but have only received the usual generic responses that you usually get from Viagogo . I have contacted my bank , it seems they can't help either, any help in this matter would be greatly appreciated, thanks in advance , Shelley Fraser

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